Where's JEFFLINE? (update)
Teaching & Learning
Scott Memorial Library
1020 Walnut Street
Philadelphia, PA 19107
FAQ Search Results
I need live, in-person help with email or other computer programs. I need someone to stand beside me and guide me through the steps. Where can I go for help?
For basic assistance with software, visit the Service Desk on the 2nd floor of the Scott Memorial Library, or the Jefferson Alumni Hall Learning Resources Center (room M13A-East and M13B-West). Staff there will be pleased to help you.
Visit the IS&T Desk on the 2nd floor of the library for help with Jefferson email and other technology questions.
If you need detailed assistance or a tutorial, the CTL offers on-demand training sessions on a variety of topics, including effective use of our databases, reference management software, Microsoft office products such as PowerPoint, and education software such as Blackboard.
Schedule an on-demand training session
Or view all the FAQs for our top 10 topics:
Take your question directly to Library staff
Scott Building, 2nd Floor
Contact: Staff Members
Reference Desk Hours
Browse Online Help Documents
Search the Library Catalog
Search all of Library website
How useful was this answer to you?