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Medical Media Services
Scott Memorial Library
1020 Walnut Street
Philadelphia, PA 19107
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FAQ Search Results
I need live, in-person help with email or other computer programs. I need someone to stand beside me and guide me through the steps. Where can I go for help?
For basic assistance with software, visit the Service Desk on the 2nd floor of the Scott Memorial Library, or the Jefferson Alumni Hall Learning Resources Center (room M13A-East and M13B-West). Staff there will be pleased to help you.
Visit the IS&T Desk on the 2nd floor of the library for help with Jefferson email and other technology questions.
If you need detailed assistance or a tutorial, the CTL offers on-demand training sessions on a variety of topics, including effective use of our databases, reference management software, Microsoft office products such as PowerPoint, and education software such as Blackboard.
Schedule an on-demand training session
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