Thomas Jefferson UniversityScott Memorial Library

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Scott Memorial Library
1020 Walnut Street
Philadelphia, PA 19107

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Whom do I contact for assistance with the Blackboard entry for a course I'm teaching (i.e., loading content, troubleshooting a problem, etc)?

Education Technologies offers training sessions to help you get started with Blackboard. Blackboard also has documentation to help get you started on their On Demand Learning Center website.

If you need assistance troubleshooting an issue, please open a Jeff IT service request. The link to Jeff IT's online service request form can be found in the list of links on the left side of the Blackboard login page under Support Links. You do not have to be logged into Blackboard to put in a service request.

If you require further assistance, contact Educational Technologies at or 3-2830).

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Scott Building, 2nd Floor
1020 Walnut Street
Philadelphia, PA 19107

Phone: 215-503-8150


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