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FAQ Search Results

What if I forget my password?

It happens all the time, and we have a system ready to help.

Under the Getting Started link on the JEFFLINE homepage, select the link "Forgot Your Password?" Once you identify yourself, you will get to select a new password. We are sorry, but the system cannot display your current password.

Off campus users may call Jefferson's Technical Assistance Center (TAC) at 215-955-7975 or the Jeff-IT Service Desk at 215-503-7600 for help resetting their passwords.

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1020 Walnut Street
Philadelphia, PA 19107

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