About Your Student JeffMail Account
Every student at Thomas Jefferson University receives a personal JeffMail
account via Google GMail, for use while enrolled.
Access JeffMail on the web at jeffmail.jefferson.edu, which automatically redirects you to the GMail account, or use an email client software such as Microsoft Outlook. You’ll find JeffMail links on Pulse, JEFFLINE, and other campus services. Supporting documentation is available on Pulse in Jeff-IT’s student IT support area.
Get Started with JeffMail
- Your email ADDRESS will be in the format email@example.com.
Sometimes your middle initial is included to differentiate
between people with the same first and last names, such as Samuel.D.Gross
and Samuel.R.Gross. The address is what other people will
use to send you email.
- Use your Campus Key to logon to your JeffMail account. The
Campus Key is in the format xxx123, where 'xxx' is your initials
(an 'x' may appear as your middle initial), and '123' is an assigned
sequence number, e.g., sdg001.
- Find out your Campus Key
- Your first Campus Key Password is your lower-case first name initial, lower-case last name initial, last 4 digits of your Social Security Number (SSN), upper-case first name initial, and upper-case last name initial (i.e., Mary Jones' initial password will be "mj6789MJ").
- Logon to
your JeffMail account and choose the links to Options,
then Password, and enter your new password. Any change will
be effective immediately.
- Confirm your entry in the Student White Pages:
- Logon to Pulse with
your Campus Key and the same password you use for email.
- Choose Directory: Student Address & Phone from the QuickLinks
- Search for your own name.
Frequently Asked Questions
Jeff-IT offers FAQs, configuration, and other online help via its help pages.
- Does JeffMail via GMail have an address book?
- Yes, it includes a Contacts section (aka address book) for storing nicknames and group distribution lists.
- How much space do I get?
- Students may store up to 7 GB of messages on the JeffMail/GMail server.
- Where may I read my email on campus?
- JeffMail/GMail is available at workstations on all four floors of the
library. Additional workstations are located in Jefferson Alumni Hall
on the first floor by the escalator), in the open access classroom in room 311, and in the JAH LRC, suite M-13.
The web interface is also available from any computer that has
an Internet connection, at home or on the campus wireless network, at http://jeffmail.jefferson.edu.
- How do I access my email from home?
- If you live off campus, you must subscribe to an Internet Service
Provider. From home you may use either the web interface
at http://jeffmail.jefferson.edu or install an email client software
such as Outlook.
- Can I use my email with my mobile device?
- Yes! Configuration information is available from Jeff-IT.
- I need live, in-person help with email or other computer programs
--someone to stand beside me and guide me through the steps.
- Visit the Learning Resources staff at the 2nd floor Circulation Window of Scott Library. Staff
there will be pleased to assist you.
- My email account name is spelled incorrectly or is about to change.
My SSN doesn't seem to work. Who can help?
- Contact the Jeff-IT Service Desk at 215-503-7600.
- My student directory entry or student white pages information
is incorrect, or I would like some of it to be private. Who can help?
- You will need to request this type of change in person, at the registrar's
office, G-22 Curtis.
- How can I forward my email from a previous account (e.g., Yahoo,
AOL, other university account) to my Jefferson account?
- Contact your other email provider to find out how to do that. For
most email systems, you can send a query via email to the system's
postmaster -- 'postmaster@domain' (e.g., firstname.lastname@example.org).
- Does the University provide students with Internet access?
- Yes, but with limits. The University only provides Internet access
from campus locations, such as dorms or the library.
Always Abide by the TJU Email Policy
Jefferson’s policy covers computers, email, and other
forms of electronic communication.
It applies to ALL students.
the policy so you will be aware of your rights and obligations as
an email user.
(Note: If your computer is blocked from following the policy link, log into Pulse and look for the link to University Policies in the side bar)