About Your Student JeffMail Account

Every student at Thomas Jefferson University receives a personal JeffMail account via Google GMail, for use while enrolled.

Access JeffMail on the web at jeffmail.jefferson.edu, which automatically redirects you to the GMail account, or use an email client software such as Microsoft Outlook. You’ll find JeffMail links on Pulse, JEFFLINE, and other campus services. Supporting documentation is available on Pulse in Jeff-IT’s student IT support area.

Get Started with JeffMail

1. Your email ADDRESS will be in the format firstname.lastname@jefferson.edu.  Sometimes your middle initial is included to differentiate between people with the same first and last names, such as Samuel.D.Gross and Samuel.R.Gross. The address is what other people will use to send you email.
   
   
2. Use your Campus Key to logon to your JeffMail account. The Campus Key is in the format xxx123, where 'xxx' is your initials (an 'x' may appear as your middle initial), and '123' is an assigned sequence number, e.g., sdg001.
   
   
3. Find out your Campus Key
   
   
4. Your initial email password is your Social Security Number (e.g., 123456789).

   Please change this initial password immediately to a new password of your choice Google password policy: Use exactly 8 digits May contain numbers or letters Maximum of 2 repeated characters Do not use any invalid characters (* / , ; & \ | < > @) Do not use your Campus Key Do not use your first name

   
   
   
5. Logon to your JeffMail account and choose the links to Options, then Password, and enter your new password. Any change will be effective immediately.
   
   
6. Confirm your entry in the Student White Pages:
   
   
   • Logon to Pulse with your Campus Key and the same password you use for email.
   • Choose Directory: Student Address & Phone from the QuickLinks box.
   • Search for your own name.
     

Frequently Asked Questions

Jeff-IT offers FAQs, configuration, and other online help via its help pages.

Does JeffMail via GMail have an address book?

Yes, it includes a Contacts section (aka address book) for storing nicknames and group distribution lists.

How much space do I get?

Students may store up to 7 GB of messages on the JeffMail/GMail server.

Where may I read my email on campus?

JeffMail/GMail is available at workstations on all four floors of the library. Additional workstations are located in Jefferson Alumni Hall on the first floor by the escalator), in the open access classroom in room 311, and in the JAH LRC, suite M-13.

The web interface is also available from any computer that has an Internet connection, at home or on the campus wireless network, at http://jeffmail.jefferson.edu.

How do I access my email from home?

If you live off campus, you must subscribe to an Internet Service Provider. From home you may use either the web interface at http://jeffmail.jefferson.edu or install an email client software such as Outlook.

Can I use my email with my mobile device?

Yes! Configuration information is available from Jeff-IT.

I need live, in-person help with email or other computer programs --someone to stand beside me and guide me through the steps.

Visit the Learning Resources staff at the 2nd floor Circulation Window of Scott Library. Staff there will be pleased to assist you.

My email account name is spelled incorrectly or is about to change. My SSN doesn't seem to work. Who can help?

Contact the Jeff-IT Service Desk at 215-503-7600.

My student directory entry or student white pages information is incorrect, or I would like some of it to be private. Who can help?

You will need to request this type of change in person, at the registrar's office, G-22 Curtis.

How can I forward my email from a previous account (e.g., Yahoo, AOL, other university account) to my Jefferson account?

Contact your other email provider to find out how to do that. For most email systems, you can send a query via email to the system's postmaster -- 'postmaster@domain' (e.g., postmaster@att.net).

Does the University provide students with Internet access?

Yes, but with limits. The University only provides Internet access from campus locations, such as dorms or the library. For access from off campus, you will need to subscribe to an Internet Service Provider. Search The List for options and pricing.