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Reference Service Policy
Online Reference Request Form
Absentee Reference Form

Reference Service Policy

One of the primary goals of the University Archives and Special Collections Department is to provide access to its holdings for Jefferson students, faculty, staff and alumni. The Archives provides this service to the Jefferson Community free of charge and without time limitations.

The general public also is welcome to visit and make use of materials available for research. The Archives is open between the hours of 1:30 - 5:00 p.m., Monday through Friday (closed weekends and holidays).

The Archives does accept reference questions from non-Jefferson individuals via mail, email, or phone. However, due to the Department's limited staff this type of reference service to the general public has been identified as a secondary mission. Any request that requires a quick, straightforward response taking 15 minutes or less will be performed free of charge. Please use the Reference Request Form to submit your question to the Archives.

For non-Jefferson patrons who are unable to visit in person, and whose topic requires more in-depth research, the Department has instituted a fee policy as outlined in the Absentee Reference Policy.

Upon receipt of a request, Archives staff will attempt to answer the question within the 15-minute limit. Staff will notify the patron of the result of the search and if additional research is deemed necessary. If patrons wish to proceed with a more in-depth investigation, they should then submit the Absentee Reference Form along with their check.

Requests will be processed in the order in which they are received and reference service will be provided on an as-time-is-available basis.

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The University Archives and Special Collections is a unit of
Scott Memorial Library, Thomas Jefferson University
1020 Walnut Street · Philadelphia, PA 19107
215-503-AISR / 215-503-2477

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